Support for your app
Support for your app, without a help desk.
Paste one line on your site or app. Your customers ask from a Help button, and your team answers in one inbox, with assignment, internal notes, and Open or Resolved.
For founders of a small SaaS or app, and developers who ship for clients
Step 1 · Paste one line
A Help button on any site.
One line works on any site served over https. Customers already signed in to your app skip the sign-in; others use Google or an email code.
One script, any https site
Signed-in users skip the sign-in
Replies reach them by email when they are away
Step 2 · Answer once
A good answer, kept for everyone.
Turn a private answer into a public one in your Community Hub’s Q&A, so the next customer finds it before they ask.
A public answer in one press
Channels for announcements and questions
Search across what your team answered
In the inbox
What a small team needs, nothing more.
A room per customer
Private, Open or Resolved.
Assigned
Someone owns every conversation.
Internal notes
Talk it over where the customer cannot see.
Block
Stop abuse in one press.
Replies by email
In your Studio’s name, when they are away.
Skip the sign-in
For customers signed in to your app.
Two people answer Ledgerly’s customers.One inbox, and each answer given once.
One line put a Help button in their app; the answer about CSV exports became a public one. Illustrative: Ledgerly is not a customer.
Asked about support.
Does it work on my site?
On any site served over https: paste one line. The guide shows where.
Do my users need another account?
Not if they are signed in to your app: they skip the sign-in. Others use Google or an email code.
What if they close the tab?
Replies reach them by email, in your Studio’s name.
Can I stop someone who abuses it?
Yes. Block them in one press.
Also on one Studio
Run more than one of these.
Client projects
From the first ask to the final invoice.
A studio with contractors
Your crew works with the client, never sees the money.
Content that brings clients
Readers become inquiries, on your own domain.
A paid community
Channels, answers kept, a price to join.
Paid office hours
Free advice, once a week, for a fee.
Answer your customers where your team already works.
Free until you’ve earned $1,000 through SoloBase. 0% of your payments, always.